3 weeks ago
I have had my meta pro controllers for about a year now and for the past few months the grip button on my right controller is sticking down and is difficult to use in games.
3 weeks ago
Hi there,
We saw the thread, and we just wanted to pass along what might help!
"Clean your Meta Quest devices" - https://www.meta.com/help/quest/467048561217367/
The above link is a Meta web article with tips on how to clean your device and your controllers. If you're attempted this, or you feel the problem hasn't been caused by the device needing to be cleaned, such as a mechanic fault within the controller itself, please do click on our name here on the forum when you're logged in to send us a private message so we can look further into this for you!
Thank you!
3 weeks ago
I have cleaned it and it hasn't made a difference it still sticks down
3 weeks ago
Thank you for getting back to us and keeping us updated !
We can chat about it more in depth via private messages. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Speak soon!
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