06-26-2023 07:27 AM
Tired of it, first for more than a year on "coming soon", and for now i dont see that message but still can not download it.
Netherlands
Solved! Go to Solution.
06-27-2023 11:35 AM
Hey there, @DutchGuyMikey! We noticed that you are reaching out because you are currently unable to download Horizon Worlds. We get how disappointing that can be and we'd love to clear this up for you a bit! At this time, not everyone will have access to Horizon Worlds. This may be because Horizon Worlds has not launched in the country you currently reside in, or there may be an issue with your Facebook account. Please check the Horizon Worlds app for future Horizon World updates.
For a customer to be eligible for Horizon Worlds, they must first meet a few criteria:
Please feel free to reach back out if you happen to have any further questions or concerns as we are always happy to help!
06-27-2023 11:35 AM
Hey there, @DutchGuyMikey! We noticed that you are reaching out because you are currently unable to download Horizon Worlds. We get how disappointing that can be and we'd love to clear this up for you a bit! At this time, not everyone will have access to Horizon Worlds. This may be because Horizon Worlds has not launched in the country you currently reside in, or there may be an issue with your Facebook account. Please check the Horizon Worlds app for future Horizon World updates.
For a customer to be eligible for Horizon Worlds, they must first meet a few criteria:
Please feel free to reach back out if you happen to have any further questions or concerns as we are always happy to help!
07-15-2023 10:04 AM
The problem with this, is that Venues was migrated to be within Horizon Worlds.. So we now lost 'core functionality' because some of us bought our Quest perhaps specifically to attend shows in Venues.
By not letting us access Horizon Worlds, we are essentially missing out!
Either let us in, or restore Venues. There is absolutely zero reason to lock it down like this.
07-16-2023 03:50 PM
Howdy there! @emveezee! We completely understand that you are having difficulties downloading Horizon Worlds. We know how this is keeping you from having a fantastic VR experience, and we'd like to step in and assist you in addressing any of your concerns. We'd like to leave some requirements for you to be able to download Horizon Worlds below.
Please let us know if you need any further assistance we'll be more than delighted to continue assisting you!
07-17-2023 03:58 PM
Howdy there! We're keeping an eye on you and wondering if you have any other doubts or concerns. We'll be more than delighted to continue assisting you.
07-18-2023 07:58 AM
I do have concerns, sure.
But it seems pointless to ask questions here about this whole thing, because all I get in return is a list of requirements, instead of an actual answer explaining why Venues was taken away from A LOT of people / regions. and Horizon Worlds remains locked off. ( and why Iceland of all places DOES get it ).
If you are unable to answer this indepth, then just let this linger..
Maybe I'm talking to an AI instead of actual Community Managers.
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