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Still can't figure out how to fix "Meta Quest Link No Sound" problem

PiggyChu620
Honored Guest

I bought a Quest 3 last week and finally got Quest LInk working, but there is no sound, this is what I did trying to fix it.


1. Enroll PTC in both Quest Link and Meta Horizon and let them update and reboot

2. Make sure Hear Computer Audio in VR and Hear Audio from Computer are checked and not muted

3. Change the name of Oculus Virtual Audio Device to "Headphones"

No luck at all, could you please be so kind telling me what have I missed?

Much appreciated!

20 REPLIES 20

Choleni
MVP
MVP

Hi @PiggyChu620 🙂

actually you have nothing more to do than set the sound to oculus virtual audio device.
If you change to headphone it'll bring the sound to headphone which is plugged into the pc.

For some strange reasons I have to restart my Quests before I link them to pc.....otherwise I have no sound.

 

My apologies, what I mean is "rename" the Oculus Virtual Audio Device to "Headphones", that's what I saw people do when I was looking for solutions.

So, you renamed it in PC settings??

Just clicking on the little speaker icon in the taskbar and set it to Oculus Virtual Audio device did not work?

Hi there! 

 

We would love to look into this for you. We invite you to slide into our PM's for further assistance, or you can reach out to our wonderful Meta Store Support team here

 

We look forward to hearing from you! 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Unfortunately no

I'm sorry, how do I "slide into our PM"?

This is how you "slide in their PM"😁

Click on the name @MetaQuestSupport to visit their profile page, then click the blue "send a message" button.

Hi PiggyChu620, 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Sorry, been busy these couple days, could I make sure one thing first, is the sound will only be activated if USB 3 cable is used to connect?

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