I also refunded a game few days ago, and just received the refund to my PayPal account - so everything seems to be working. Maybe wait a few more days if you're using a credit card and the bank needs to register the refund. When 5 working days have passed, consider contacting Support:
Valve Index & Oculus Rift CV1, Asus Strix OC RTX™ 3090, i9-10900K (5.3Ghz), 32GB 3200MHz, 8TB
"Ask not what VR can do for you, but what you can do for VR"
RuneSR2 hit the nail on the head, but I wanted to drop in and provide you with the official wording for when you request a refund.
Once you request a refund, we'll review your request and email you with an update. You won't be able to use the app while we review your request. It takes 5-7 business days to review, verify and process a refund request. To check on the status of your request, visit Purchase History in Settings.
If a refund request is granted, we'll credit your original payment method(s). If your refund is approved and haven't receive the refund after 9 business days, we recommending contacting your payment provider for further help.
You can find more about requesting a refund by checking out this support page.
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