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Still needing help with my controller

pandagod22
Level 2

Hi!

I reached out for help with my controller not working. The response I got was to pair my controller. However, it is paired to the oculus. The left controller trigger button is not working. It doesn’t recognize anything I do. It’s almost as if the mechanism is broken.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @pandagod2022, totally understand the concern with not being able to use the controller properly as it is an important part of gameplay. If the controller is pairing without issues but will not toggle the trigger button input as you describe, you will need to get in contact with our support team so they can collect evidence to determine the best next steps for you. You can open a ticket with them using this link here.