02-10-2023 06:33 AM
I sent my Oculus Quest to Meta Support and I never had it back. Stolen!!!!!
02-23-2023 01:03 PM
Hi again @Serpio67! We just wanted to let you know that we haven't forgotten about your case. We haven't received any updates yet but we're continuing to monitor the situation closely. As soon as we have an update to share, our agents in charge of your email ticket will reach out to you. Please continue correspondence with them over there. Thanks!
02-24-2023 04:37 AM
I've been waiting too long. Technical support doesn't work at all. I've been waiting for months. It's a shame!
03-06-2023 02:03 AM
I'm still waiting. It's a shame!!!!!!!!!!!!!! November, december, january, february and I'm still waiting!!! I'll never buy Meta Quest!!!!!
03-15-2023 11:04 AM
March
03-15-2023 11:33 AM
You'll need to follow up with the email that you received from support, @Serpio67. Unfortunately, multiple replies through the thread won't assist this matter, you'll need to ask for an update through the same platform you requested assistance in. Please be sure to send a reply to the original email chain you received and ask for an update when you're able.
03-19-2023 10:59 AM
Already done months ago.
03-19-2023 11:01 AM
I posted on support forum. You changed the forum and then you say this forum is not correct? Guess my answer...
03-19-2023 12:38 PM
He's saying there's nothing we can do to assist you on the Community Forums so @ThyRuinedKing recommended you to keep communicating through email. We don't handle replacements on these Forums so there's not much we can do here.
03-19-2023 12:53 PM
Ok. Usless support, usless forum and uslees answers. Bye bye