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Store sales and referrals not working for me

GulliestGamer
Explorer

Hello guys, I'm a week into being on the meta quest ecosystem. 

Evrysingle referalls I try never gives me a discount, even ones that are shared in minute or two, they never work and I've already bought apps full price thinking the reduction would happen but it never did, I'm a little upset because so many people are able too enjoy discounts but I'm exempt from this or something which is not a fair thing. 

Even now as I write this, there's a sale on the meta store with lots of apps reduced supposedly but when I look, there's no apps reduced. Everything is full price so what gives? Why can some sit there and gets all these reductions then others get. Nothing. 

I refuse too buy anymore full price games because I feel like I'm being singles out. 

Is this how they treat all their new users? 

I hope I can resolve this issue and purchase some of these great games soon. 

Any help is appreciated 

If I can't resolve I'll will probably move too a different vr ecosystem 

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hi GulliestGamer,

Sorry for not-so-good experience. You're not exempt from availing our discounts on our products and services. Pop into our DMs as we'd require some additional information from you to look into this issue. See you there!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I feel like I am exempt because there's a summer fest sale going on and I don't get no sales offered too me https://www.meta.com/en-gb/blog/quest/july-sale-summer-fest-vr-games-discount/. Good machine but the pr and offers being only available to select people is bad 

Hey @GulliestGamer ! Thanks for providing more context. We are evaluating changes to the App referrals program. As a result, some randomly selected groups of users may periodically not be able to access App referrals. These user groups change frequently, and if an offer is not currently available to you that is available to others, this means that offer is not being given to your group at this time. Please keep an eye out for similar options in your group in the future. Hope this information helps. If you want us to take a further look into this for you kindly send us a PM so we can further assist. Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @GulliestGamer! We are just following up with you! are you still needing assistance. Kindly send us a PM if you are still having issues. Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Basically I feel like I'm not part of the referral program both ways so don't even participate is what I'm getting from this 

Screenshot_20240729_124836_com.oculus.twilight.jpg

even people that use my referral codes, I don't receive anything.

Good job 👍🏾

Thank you for the follow up and feedback on this. This is something being tested and monitored. Not using the referral program is a valid response to this. If users stop using the referral program, that information will be documented. Please let us know if you have any additional questions.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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