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Strange bug I see happening to lots of people

Tiemtofish
Honored Guest

Whenever I try to recalibrate my controller in the settings it just goes off settings like nothing happend and sometimes it tells my that settings app isn’t working. Since I have bad drift on my controller it’s now hard to play games. Can Somone please tell me how to fix this issue?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey!

 

We can see that you are facing some stick drift with your controller and your settings keep closing on you.

 

Can we ask that you firstly try cleaning your controller with some compressed air.

You could also remove the batteries for some time, then put some fresh batteries in the controllers after.

 

In terms of your settings app constantly closing on you, try a power cycle of the headset or if that fails you can try sideloading an update using the Meta Quest Software Update Tool found here:

https://www.meta.com/help/quest/software_update/

 

If your issue is persisting please reach out to us directly via private message so we can look into this for you further.

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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