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Stuck in bootloop, can't hardly reset

Shadowknight_2
Honored Guest

I recently restarted my quest 2 and I believe it had an update, it showed an icon of a SIM card with an arrow on it and a progress bar however once the bar Finished the headset entered a bootloop.

I'm used to having software problems with the headset so I went straight for a hard reset, however when I tried it it would switch between the "erasing" screen and the bootloop and would then restart, show the progress bar again and re-enter the boot loop.

Any ideas on how to fix this?

, thanks🙏 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey hey! We understand that you are having issues with your Meta headset as it is stuck on a bootloop, let us help! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey hey! Just checking in to see if you still need further assistance, do let us know.


 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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