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Stuck in boundary setup

Vrtobyb9
Honored Guest

I’m stuck in the boundary setup area and I can’t see the setup screen and my controllers. I have Restarted it many times and saw a post saying to open up a game from the app and it didn’t work. How do I get it working with out factor resetting?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @Vrtobyb9,

 

We understand that setup issues can be frustrating, but we are here to help.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @Vrtobyb9! We wanted to follow up with you to see if you still needed additional help. If so, let us know, or if you can, please try clearing your boundary history using the steps listed below.

 

  1. Press the Meta/Oculus on your right touch controller to pull up your universal menu.
  2. Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
  3. Select Settings in the top-right corner.
  4. Select Boundary from the left menu.
  5. Select Clear Boundary History

Let us know how this goes!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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