I went to turn off the health and safety notice but the client got jammed on the video that it decided to play and won't respond. Not a big deal except every time I load up the software it goes back to the stuck page! I have tried both repairing the installation and even totally uninstalled and re-installed but it always goes back to the same stuck page! On the page, nothing responds apart from the X to close it and the minimise button.
How do a reset the client so that it starts in the home page or anywhere but this stuck video? Since even reinstalling didn't work I'm guessing it's a profile setting or reg entry somewhere.
I went to turn off the health and safety notice but the client got jammed on the video that it decided to play and won't respond. Not a big deal except every time I load up the software it goes back to the stuck page! I have tried both repairing the installation and even totally uninstalled and re-installed but it always goes back to the same stuck page! On the page, nothing responds apart from the X to close it and the minimise button.
How do a reset the client so that it starts in the home page or anywhere but this stuck video? Since even reinstalling didn't work I'm guessing it's a profile setting or reg entry somewhere.
SAME PLEASE HELP US
There's a solution to this above, have you tried it?
Hey guys, I am getting this same problem and I do not know what to do, I have uninstalled Oculus Three times to fix this problem and nothing has worked. I don't know what to do, I keep getting a pop up of the health and safety video everytime I open up the oculus app on my PC. The worst part is that I can't click play or move to a different section of the oculus app, I keep getting stuck at it. This is what it looks like to me. Someone please help!
Ok definitely dont need to uninstall the app. This solution is specific to if the APP is hung on the health and safety video. open up your user folder in windows (make sure show hidden files is set) go to appdata. search oculus, delete all folders. When it's trying to delete it may give you a task is using this file error so open up task manager and force close anything that starts with oculus. And voila fixeroonied
Ok definitely dont need to uninstall the app. This solution is specific to if the APP is hung on the health and safety video. open up your user folder in windows (make sure show hidden files is set) go to appdata. search oculus, delete all folders. When it's trying to delete it may give you a task is using this file error so open up task manager and force close anything that starts with oculus. And voila fixeroonied
I closed the app when trying to turn off the videos in settings and it wants you to watch them once first. so just deal with it I guess. You can really tell this things owned by facebook
Absolutley no need to go to all the trouble of uninstalling the app and restarting. Just open task manager, sort by "Name", go to "O" for Oculus and kill the 3 tasks that are there.
Then just remove each of the folders in %appdata% and open the Oculus app again and you're done - 2 min job.
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