cancel
Showing results for 
Search instead for 
Did you mean: 

Stuck on game, can’t do anything.

absolutedave
Honored Guest
While playing Darth Vader volume on the screen froze on a scene.  I am currently waiting for the battery to die in order to hopefully reboot. At this moment I cannot shut off the game nor can I move to another game nor I can move to the home screen. It’s basically currently a $500 paperweight
1 REPLY 1

MikeF
Trustee
Have you tried doing a hard reset by holding down the power button for 30 seconds?
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?