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Stuck on resume

1nuggetshue
Level 2

Good evening,

 Whatever game I select it pops up resume and won’t let me do anything else. I reinstalled the app. Shut the oculus down and brought it back up and still is doing the same thing.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey 1nuggetshue! We want to help you get back to your gaming experience. Since this seems to happy with every game you try, we recommend enabling Cloud Backup and completing a factory reset. 

 

Here's how to enable Cloud Backup.
Here's how to factory reset.

If you still need help after trying these steps, please submit a support ticket to our Oculus Support Team. We're always happy to help.