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Supervised Account

NFSTG
Honored Guest

Just bought my boys Quest 3 headsets. They both had Quest 2. Only one had a supervised account. I am having trouble getting the supervised account over to the new headset. I added my account to it. But I’m not having any luck adding his account. Do I have to remove it from the Quest 2 first? Thank you

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @NFSTG! It's awesome that you got your son's Meta Quest 3's, and we'd be happy to assist you with adding one of their headsets to their account!

Your son should be able to have both of his VR headsets on his account. For us to provide the best guidance, please send us a PM so we can gather some additional information to view how the account is currently set up.

Please select our name to get to our profile page, or click: here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @NFSTG! We see you've sent us a PM, and we've responded and are happy to continue to assist you there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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