07-11-2016 07:19 AM
07-15-2016 03:27 PM
Hey Bryan,Thanks for following up, I'm so sorry for the delayed response on our part.
We ran into a little delay but we've processed the new Rift cable for you to the address you provided. You can expect it to arrive within the next 3 to 5 business days.
Again, our apologies for the delay and missed communication on our part. Once you get your new cable, please give it a try and let us know how it goes, thanks!
Best,
Yvette
Oculus Support
That was on July 1, so obviously they just lied about it and closed the ticket.
At this point, I've given up on Oculus completely, and I was one of the rabid Kickstarters, and also bought DK2. They've turned me from one of their biggest proponents into one of their biggest detractors.
07-15-2016 03:37 PM
07-15-2016 04:06 PM
07-15-2016 07:11 PM
07-15-2016 09:56 PM
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07-26-2016 07:40 PM