cancel
Showing results for 
Search instead for 
Did you mean: 

Support is spot on!!!

Nickb2318
Honored Guest

I have been dealing with Oculus support for a while now.

They the most professional and helpful I have encountered.

I had an issue where my charging port melted.

After supplying some information they are sending me a new device. 

That is unheard of in this industry.

 

I would recommend using the below link to get directly to them.

https://support.oculus.com/

Click on the support bubble on the bottom right of the screen.

Just type Agent in the support chat and someone will get right on.

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

We appreciate the love Nickb2318, and we're glad we were able to get your headset replaced in a timely manner! It's people like you who keep us going, and we'd be happy to do it all over again for you and anyone else who needs assistance in the future!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

redcat23
Protege

I'd like to see an update when you get notification that a replacement is on the way.

¯\_(ツ)_/¯
Get Help
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset
Tips and Tricks: Help with Pairing your Meta Quest
Trouble With Facebook/Instagram Accounts?