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Support ticket email verification not working

TunefulThought
Honored Guest

My left stick has been getting drift so I decided to create a support ticket to get it replaced under my warranty, I make it through most of the process until I get tp the email verification. Once I get the verification I click on the view order due to it being the only other link besides than support and then it takes me to the same page of the verification email page asking me to verify my email again. PLEASE HELP ME IF IVE DOME SOMETHING WRONG!!!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! We appreciate you letting us know about the experience you are having. This is no fun, and we know it is taking time away from your time in the VR world. We want to help and make sure you do not have this issue any longer. So we can assist further, could you please provide us your ticket number?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message and we'll assist. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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