01-25-202411:04 AM - last edited on 01-25-202411:26 AM by Lowkey.Just.a.Bot
On 01/09/2024 my Facebook account was disabled. Age was cited as the reason. My child, 10 years old, used Meta Quest with my account. Meta asked for ID verification and that's where I made the biggest mistake of sending my child's ID. Is there any possibility to send again my ID? Is there any chance to get both the Meta account and the Facebook account back?
And for the last I will tell, that only after suspending accounts, I find a warning letter from Meta in my spam email.
Hey there, @raimonds.simanskis. We can definitely understand how concerning it would be for your Meta and Facebook accounts to get suspended as you've described. Meta Quest Support is only able to assist with VR related issues and Meta account issues, so we won't be able to assist with the Facebook portion of the situation. We'll be getting back to you via the PM you sent us soon so we can help out with getting you back into your Meta account as soon as possible. We appreciate your patience!
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