I recieved a notice to verify my age on my oculus and I had until April. Well, I honestly couldn't figure out how to verify it and time got away from me. I had to create a new account just to be able to get to the help center because Im totaly locked out even with the codes that are sent to me to sign in. I'm pretty sure, I set up my parental account wrong and therefore went against community standards. Please help. My son is devastated. He's 12 and got this as a gift.
Hi there, @Shayng! We appreciate you reaching out to us regarding your account being potentially suspended. We'd love to lend you a hand, but due to the potential of dealing with private information, we kindly ask that you get in touch with us via PM.
Please make sure you sign in to the community before sending us a private message. To access our profile page, either select our name or click here! Next, click on 'Send Message' to send us a private message.
We're looking forward to hearing back from you so that we can examine your account!
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Hi there again, @Shayng! We haven't received a PM from you yet, so we're here to kindly remind you to PM us so that we can look into your account and see what's going on. Thank you in advance for taking the time to do so!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thank you, @Shayng! We just received your PM and we'll be responding to you shortly!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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