Hey. so my instagram account was previously hacked. Thought I was able to recover it but since the day I retrieved my account, my account had been getting suspended for no reason. I usually appeal and get the account back my providing them the online verification through email, phone, video selfie and photo Id. But this time when it got suspended it asked me to upload the photo Id again but I was unable to do so. Everytime I upload the photo I get the error. I have been trying it for the past 4 days . I’ve sent various emails to instagram support team but I haven’t heard back from them. have been an Insta user for I don’t know how long but recently for no reason my account keeps getting suspended even though i do no violations and i follow the community guidelines. Would really appreciate some help regarding reactivating my suspended account
Thank you for reaching out to Meta Quest Support, @Saniya_5 !
We completely understand that this is not the experience that you would like to have on Instagram.
However, at Meta Quest Support we provide support for Meta Quest products and services only; so we are not able to assist you directly with your Instagram account.
Although we are not able to assist you directly with this issue, we would be happy to point you in the right direction towards getting the support you need.
We highly recommend that you visit the Instagram Help Center, where you may be able to find the resources to assist you in recovering your Instagram account.
We understand that this isn't the response you were anticipating, however we greatly appreciate your understanding and patience.
If you have any questions regarding Meta products in the future, please do not hesitate to contact us.
We are always happy to help!
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