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Switch User dialogue popping up all the time

Sisojo
Protege

I have two quests and on the second one I have another account as a secondary account so that I can play some games with a friend if they use my other one. However every time the oculus wakes up it asks me if I want to switch accounts and it is very frustrating since I almost never do and I haven't been able to find anyway to stop this dialogue. Or am I just missing something?

33 REPLIES 33

that would be too smart

What a horrible responde. Like you just don't want to be responsable for that or you just don't want to change it(for example to try making people NOT use second accoutns). This is a perfect representation of how bad meta support is. This will happen with all the problems we report.

VR_Dev_LearnPro
Honored Guest

The official response to this issue clearly indicates that Meta is discouraging using multiple accounts on the same device. They'd rather you bought another one, or it makes user tracking/profiling easier.
That's what you get for buying your VR hardware from a company that only cares about market share.

The bad thing is that it is primarily for us developers this is a huge pain, I could live with it if I was jsut a regular user and playing games. But to have to click this every single time you remove your headset and want to testrun your app again is horrible. And as a developer you often want to have or need different accounts in order to try stuff out

 

VR_Dev_LearnPro
Honored Guest

Yeah, so far the only option I've seen besides removing accounts is putting tape on the sensor so it won't go on standby when you take it off. Btw, putting the HMD on a manequin head saves me a lot of putting on/taking off the HMD.

Vera.jpg

DougB_Polyarc
Honored Guest

Oh god that's the worst support ever. This unavoidable annoying feature is bothering everyone, and the best support advice is "just stop using the headset in a normal convenient way". For god's sake Meta, let us help you make the product better. People besides advertisers and data brokers would love to enjoy the hardware.

This is such an obvious fix. The request was posted in 2022, and you can see that even in 2024, people are still complaining about this same thing. I really hate the Switch Account dialog. It's shocking that Meta devs who use this device day-in day-out do not realize it.

There is also option in Meta quest developer hub software to disable the proximity sensor. Unfortunately it seems to be broken, but it worked at some point.

Also, fix the bloody switch user popup. As a developer it's super frustrating, and making IAP functionality means that I need to have test user on the HMD. 

As a developer, I agree with this 1000%, super frustrating for the switch user popup. How come no one from Meta is responding to the thread?? It's been a problem and pain point since 2022. And their recent dev update was to help devs haeva better 'flow', what a joke. It's as though they don't program on their own headsets and see the problem. 

It's not about "going into" an account.
When you walk away from your dekstop (windows) for a few moments and return, does it kick you to a popup where you have to FIRST select the account you want to log into when you moved the mouse?  How about your phone (yes I have multiple users on mine)..  Anything other than the Quest?  The oculus is the only one that wants to force the user to select an account every time it gets a chance to.  IF the user was able to go to the appropriate menu to select an account to lswitch to, then they are fully capable of going to that same menu and selecting a different account that they MAY want to use.
At this point it's a forced annoyance on the user.  It's like having an annoying friend that is constantly asking you "is it my turn yet"?  

 
 
 
 
 
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