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Switching Meta account on managed devices

anotherjenex
Honored Guest

We have a fleet of managed Quest 2/3.  Many of our users would like to be able to switch to a personal account to play games or use it for personal use, but the switch accounts is greyed out in the headset settings.  Is there a way to allow users to switch accounts on managed devices?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @anotherjenex, and thanks for reaching out to us with this question, it's something we can easily see would be both great to be able to do, and a bit frustrating with the option grayed-out like that. This has most likely been disabled somewhere in your device management settings, and you'll need to get with our Work folks to get some help with that:

 

Meta For Work Help Center

 

We'll be hoping for a quick turnaround on this for you!

 

 

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