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Switching account between headsets limited with Supernatural

VR_Daredevil
Honored Guest

I have two meta headsets - Q2 & Q3. I have one account and I use the Q3 at home and travel with the Q2. I am limited to switching between headsets a total of 6 times per month in the Supernatural app. Is there a work around for this limitation? I am the main account, so I am not understanding why I would be limited. I am the only one logged into the headset - when i am traveling, the Q3 at home is turned off and vice versa.

Thanks!

4 REPLIES 4

kojack
MVP
MVP

Where is it telling you there is a limit?

I have a Quest 1, Quest 2 and Quest 3 all on one account and there is no limit to using any of them.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

Sorry - forgot to mention it was the supernatural app

kojack
MVP
MVP

Ah, that makes sense, since it's subscription based they are probably worried about missing out on some cash by people sharing headsets. 😞

I can't even play it, Supernatural is region locked and isn't available in Australia.

Author: Oculus Monitor,  Auto Oculus Touch,  Forum Dark Mode, Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

BlueberrieSmoothie
Retired Support

Hey hey @VR_Daredevil, and welcome to the forums! This is definitely a good place to ask if others have workarounds. I hope some of the Supernatural experts can chime in here!

In addition, I want to make sure and provide you with the other resources I found that may help you out with this and any other questions you may have about Supernatural. First, you can always reach out to their support team on their Contact Us page. Additionally, it looks like they have a very active group for the Official Supernatural Community on Facebook. I'd definitely suggest posting there to see if anyone in that group has any tips they can give for this!

Make sure you smash that Kudos button!
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