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Switching account

cnys
Honored Guest

i want to change my meta account from my old email to my current one. i was wondering how i can switch accounts to my new one on my oculus quest 2 without losing all of my games and apps? i have access to my old email if that helps. thanks.

4 REPLIES 4

Occupunk
Heroic Explorer

You can change it through the meta phone app. So goto the app menu and select "settings" and then "account settings". It eventually takes you to accountscenter.meta.com, so you can probably do it directly from there as well, but I got to it from the phone app.

thanks, but I just realised that i no longer have access to my old email. is there any way for me to factory reset my oculus, then set it up with a new account, without losing some of my games?? if you can help me then THANK YOU because i am running out of hope.

Occupunk
Heroic Explorer

I'm pretty sure you'll need to message support then. Take a look at the "solution" post in this thread...

https://communityforums.atmeta.com/t5/Get-Help/Account-Recovery/m-p/1019195#M189351

 

cnys
Honored Guest

ok ill try that thanks.