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Syncing video

ze3rograv
Honored Guest

How long does it take on average to sync a video around 20 minutes long onto your phone using the quest app?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Greetings, @ze3rograv. Media sync is a really important part of the Meta Quest for all sorts of reasons, anything from sharing media, or game clips, to content creation. We would love to provide some information about the media sync feature!

First, you can check out most of the information here: Sync media between your Meta Quest headset and phone

Next, the most important relevant information we would like you to review is:

  • Larger files can take longer to sync. VR videos over a minute long need to be individually synced from VR.
  • For VR photos and videos to sync, the headset needs to be on and idle. The sync will fail if you open another app, if the headset disconnects from Wi-Fi or if the headset turns off.
  • And of course, the steps to manually sync:
    1. Open the Files app.
    2. Navigate to the desired file and select the three dots while hovering over the media, then select Sync or Unsync.

We hope this will help you get things syncing, just let us know if you are still having issues, and we would love to assist however we can!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @ze3rograv! We're reaching back out regarding that media synching inquiry you had made earlier. We hope that insight we shared in our last post helped a bit! If you run into any problems at all, be sure to keep us updated. We'd like to do everything we can to ensure your VR gaming experience is thriving! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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