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SystemUtilities stopped working

PiotreQThePro
Honored Guest

I was playing gorilla tag when my headset randomly showed the meta logo and said shellenv keeps stopping and reset and after that it started saying TV storage keeps stopping  and SystemUtilities keeps stopping and it just says that every time i try to turn it on

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 i turned it off and back on but it doesnt fix the issue

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @PiotreQThePro! Your headset appears to be indicating that, "TV Storage keeps stopping", despite being turned on and off. We appreciate you for providing us a picture that way we can help you even more and get you back into the gaming world! We came upon this thread here that our community has made with comparable situations. However, there's still a bit of information we need from you:

  • Which device--if it's up to date--are you using?
  • Does your device have Cloud Backup feature enabled?

Once we have this information, we can get a better understanding on this situation. Thank you for reaching out to our Support team!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @PiotreQThePro, we want to follow up with you and check if the issue has been resolved. If not, we suggest you hitting us back as soon as possible. 

We care that you are back into playing your favorite games and being happy with your device! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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