The game worked just fine the last time I played it, I un installed the game for a year or so and now that I’m trying to play it again it loads to the the loading screen where the game logo and 3 dots show and then it never fully loads. I’ve tried factory resetting and rebooting and now I don’t know what I can do. Please help as I wanna be able to play my game again
We would love to have a look into this further for you. Could you kindly send us a Private Message so that we can dig a little deeper into the issue? You can do this by, selecting our name to get to our profile page, or click, here. Next, click "Send a Message" to privately message us! (Don't forget, you must be signed into the community first to send us a private message.)
We hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
