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Talk to live chat tech support (where is it?)

skathyp37
Honored Guest

It says that my Oculus has a warranty and that is due December 5th 2024 but I can't send it back I can't get a hold of anyone to figure out what's wrong with it can somebody help me I would really appreciate it thank you so much

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @skathyp37. Thanks for reaching out to the community! We definitely don't want you in the dark to know your options regarding your device, so we'd love to work with you to take a further look into it's current warranty status. So that we're able to gather sensitive account details, we'd love to invite you to send us a PM as we're not able to reach out to you via a phone call.

To do so, please select our name to get to our profile page, or click here while signed in to the community. Next, click "Send a Message" to privately message us! We look forward to working with you and your device soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We just wanted to swing by to continue working with you and your device. Whenever you're ready, we'll be here and happy to help if any further assistance is needed! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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