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Tax ID

Llehi
Honored Guest

Can anyone help me with the issue of the Tax ID required to make purchases? The System ask for a valid 13 digit Tax ID that do not exist in México. This is nonsense and I cant buy any games! 

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there! If you need more help regarding any purchase issues you have, please submit a support ticket HERE and we'll be glad to assist you further. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TheNordic
Honored Guest

Please Oculus i have the same problem with the Mexico ID Tax, I can't buy games!!!!

If you PM @MetaQuestSupport or reach out using the newly updated link above, they'll be glad to help you.

Genesis does what Nintendon't! Send me a DM if you have questions. I'm happy to help!

Thrillachilla
Explorer

Yeah we're having the same issues I wonder if there's a better virtual reality gaming headset out there so I can sell this one and swap it out for one that works like an international phone without all the drama the same thing happens when you have Paramount Plus or Amazon Prime video it doesn't work and then they want you to pay double

Thrillachilla
Explorer

It's like time for a lawsuit to get your money back with everybody else

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