I sent the link for my teen for the family center. She signed up, created a user and avatar and she shows in the headset but not under my app in the family center. How do I get her to show? It just says link sent and expires after 48 hours. How long does it take for her to show up ?
Hey @Justbeth82 thanks a lot for sharing that! We are really grateful for your assistance! @shaye2k did that work for you a well? Please don't hesitate to reach out if you still need any help!
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I did the same thing. Created a link from my desktop, copied link, texted to my teen and he created an account while sitting next to me. It does not appear under my supervised accounts; only my child's account. There appears to be no way to resend a link.
Hey there, @Solar25, and thanks for bringing this issue to the community! In these times, security checks and processes are always a complicated thing, but when you add in the extra hoops and quadruple-checking that has to be done when one of our younger users gets involved, things can get a bit frustrating, we totally understand. Pleas rest assured, however, that we are happy to help you find the best resolution for this! Because we'll need to get some information from you that you wouldn't want posted in a public space, please send us a private message instead by clicking on our name to get to our profile page, or clicking here. Next, click "Send a Message" and we'll see it shortly! Please remember, you have to be signed into the community to send private messages. Looking forward to hearing back from you!
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Hello, again! We're just following up to see if we can provide any additional information or assistance. We'll be sure to keep a look out for your message in case you still need us!
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