Hello, I've just found that I have a new main menu in Oculus and it's so buggy that I can't use Oculus anymore. In the previous version switching between my library and the store was a matter of milliseconds. Now a new room is opening and then the Store begins loading and it never loads. I mean NEVER! And my fingers have darker twins - I curl my fingers, but a darker twin remains in the previous position. I want to revert to the old version!
buscape said: And this "The video is utilizing Dash, which does not support multiple graphics adapters. and might mean that your display is running on a different graphics card." Which I'm not sure I can understand.
That means you have something connected to a secondary video card, such as the lower card in an SLI system, or the motherboard integrated video port. You must have Rift and all monitors connected to the primary dedicated graphics card. If you're on a laptop, this can prove problematic as the ports can be hardwired in ways you don't have control over.
buscape said: And this "The video is utilizing Dash, which does not support multiple graphics adapters. and might mean that your display is running on a different graphics card." Which I'm not sure I can understand.
That means you have something connected to a secondary video card, such as the lower card in an SLI system, or the motherboard integrated video port. You must have Rift and all monitors connected to the primary dedicated graphics card. If you're on a laptop, this can prove problematic as the ports can be hardwired in ways you don't have control over.
Sure, that's why when I use my facebook account I can load the store. Maybe my graphic cards love facebook.
Why I have to find before the Oculus support that the problem is in my account, not in my VPN, Graphic cards, country location and so on???
I got even such explanation: "Oculus does not support Bulgaria, and it may be a country-based block that is causing parts of this. " I use PureVPN but they said: "We do not support VPNs for the Oculus software either, and cannot guarantee functionality for areas outside of our shipping area."
OCULUS SUPPORT, ARE YOU SERIOUS?????
They even didn't read that I can load the store with my facebook account.
"Returning back to a message that I had mentioned before, where it did not support what it is trying to display. This is completely about the Rift not being able to render windows from a display that is not supported, in this case anything running on the Intel HD 630 graphics card. With the configuration I am seeing on your computer, this means that the Intel graphics card is running the display on your laptop, which means that anything that shows up on your desktop cannot be pulled into the Rift."
But I can load the Virtual Desktop which also shows my Desktop....
I think it's about time to give this a rest mate. Ongoing rants like this won't help your cause and they just annoy everyone else imho. Thanks and Peace.
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
Try killing "Steam Client Bootstrapper" process if running, that makes all running steam processes disappear, and for me it makes the Busy-circle-icon ("Now playing") go away so you can start games.
Don't know, bin too long since I've had either of these, lol!
i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 32Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
After the last update the problem with the store is gone. It took two weeks for the Oculus support to find out that the problem is not in my laptop, IP address, country location etc., but in their software. Now it's time to resolve the Oculus Desktop issue. Is there anybody with Alienware that can open Oculus Dekstop? They again claim that the problem is in my system. I can open Virtual Desktop, but I can't Oculus Desktop. Isn't it strange?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
