10-28-202308:07 AM - last edited on 07-10-202408:18 AM by TheLegend27
I was actually getting audio in the Quest 2 without switching the audio source in the app.
But when I launched S&S I got no audio at all. I switched output from the monitor to Headphones (Oculus Virtual Audio Device) but I still don't get any output.
Thrill of the fight works, so I guess it's a S&S problem. Anyone else experienced this? I didn't find any post here after a search... so my usual luck I guess.
I checked the properties of the device after running troubleshooting, it says C - REAR PANEL COMBO JACK. Of course I have nothing connected there. I thought this was a virtual audio device.
Hey @PolyMad! We know how important it is for your audio to be working in order to feel the full emersion of a game, like Saints & Sinners. We also know that when audio is not working, this can take away from the experience. Is the issue happening when playing this game in standalone VR? If it is only happening when connected to your PC, you may need to update your sound driver. If the issue is happening in standalone and PCVR, we'd be happy to work with you to investigate further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hey there @christinaHAWAII! We can imagine not having sound for a game like The Walking Dead; Saints & Sinners can really takeaway from the experience. We would love to troubleshoot this with you and see if we can find out what's going on. To gain a little more context can you answer the following questions:
Have you checked your volume settings?
Is this happening with any other apps or games?
Have you tried uninstalling and reinstalling the game?
We look forward to your reply!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello again @christinaHAWAII! We just wanted to circle back around to see if you still needed our assistance. Please feel free to reach out at any time!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I've also had the same problem, audio works on my quest 2 before I play the game. It works when I play other games via quest link that I own on steam like Hot Dogs, Horseshoe's, and Hand grenades. But once I play Saints and Sinners via quest link all my audio stops.
Hey there, @DeathAngel289! We definitely want for you to enjoy your time in VR, and that is hard to do if your audio is not working! Since this is just happening for you in one game, and all others that you play through Steam over PCVR work fine, that would narrow down the cause of the issue to the game itself. We would first recommend checking all of the in-game audio settings to make sure that the headset is set as the audio output device. If it is set corretly there and continues to give you trouble, your next step would be to reach out to the game's developers to let them know what you are seeing.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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