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The app purchase failed, but the money was withdrawn.

Jerome-KIM
Honored Guest
I purchased an app called "VAIL" from the Meta-store.
 
I paid with Quest Cash.
 
After about 2 minutes, the purchase failed.
 
However, my Quest Cash had already been withdrawn.
 
I tried to repurchase again, and the same amount was withdrawn again.
 
Why was I debited twice?
 
When will it be restored?
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Jerome-KIM! We recognize that you're experiencing the issue of being charged twice for VAIL. In order for us to assist you even further, please send us a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear back from you soon!

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