01-16-2024
03:19 AM
- last edited on
06-23-2024
06:02 PM
by
The_1st_Dark_Lo
Over the past couple of days I have noticed that my quest 3 has started to experience some jitter. When I move from side to side, the menu and environment begin to twitch. When I move the controller the same thing happens. This happens both through the broadcast and in the quest itself. This has never happened before.
02-06-2024 11:15 AM
Thanks for getting back to us on this. We'd like to move to private messaging section as we will need to collect additional information from you to better determine what the next steps will be. You can get there by using the link provided above. We'll be looking forward to hearing back from you on this.
06-11-2024 03:46 PM
Hey I know I am very late but I was wondering if you were able to fix this? I am having the exact same issue
06-11-2024 04:49 PM
Hello there! Were you able to restart the headset or reset?
06-11-2024 09:41 PM
I did a factory reset, Restart, Clear boundry, pretty much everything can be done, This was also instructed by customer support and it seems like this is a hardware issue because they were asking for my address to ship me a new one so I just contacted amazon for a refund and hopefully they accept my refund because meta doesn't support warrenty where I live sadly
06-11-2024 09:56 PM
Gotcha. Thank you for letting me know. I hope you get a response back from Amazon. And hope in the future our supported country list expands!
06-23-2024 08:54 AM
Hey, I just wanted to let you know I bought another completely new quest 3 and the issue is still there... So it can't be a software issue idk what to do now
06-23-2024 09:15 AM
I am also on the latest update. V66
06-25-2024 03:22 PM
Hey thanks for updating me. Ummm can you let me know what software update the headset is on currently?
08-02-2024 06:30 PM
I am facing the same issue
08-02-2024 06:33 PM
Hi,
My Quest 3 is 7 days old and I am facing the same issue after 7 days.
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