cancel
Showing results for 
Search instead for 
Did you mean: 

The main menu screen is all black

SoyNexZ
Level 3

EDIT: I posted this as an issue in the forums > here <.

 

Hi. This is the second time that happens to me.

When I turned on my headset today the main menu was all black. Only I could see the controllers and hear the Oculus menu button when I pressed the button.

Yes, the issue was solved by factory reseting it, but I want to know, I'm the only one experiencing this? There is other way to solve the problem?

 

Additional info.:

  • Headset: Quest 2
  • Guardian was disabled in the developer options.
  • I have a sticker on the headset sensor.
  • This happened when I plugged and unplugged the headset twice because I was moving the cable to another port of my PC when the headset suddently turned on. When it turned completely on the main menu was in black.
1 ACCEPTED SOLUTION

Accepted Solutions

I posted that as an issue in the forums. You can read that clicking here.

View solution in original post

2 REPLIES 2

nexnox
Level 2

same exact thing happened to me. I picked it up and it was black. power cycle, See the new meta logo (wasn't expecting that) back to black. 
I also had Guardian disabled. Never attempted to connect to PC.
I am able to do voice commands, tried loading an app and still see nothing. Going to factory reset, not happy about it.

 

I posted that as an issue in the forums. You can read that clicking here.