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The meta quest app isnt logging me in

not.person
Honored Guest

I just got the quest 2 and I tried to get the meta quest app to work with it, but it keeps sending me to my browser. And when I sign in with my email and try to continue it says "Oops

Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again."

And it just keeps saying it over and over again. Can someone help me with this?

3 REPLIES 3

J40NYR
MVP
MVP

hi @not.person 

Try changing your default browser and see if that works, or use incognito mode.

Hope this helps

Jonny

Quest 2, Quest 3, PCVR, Meta Wayfarer

MetaQuestSupport
Community Manager
Community Manager

Hi there, @not.person! We want to congratulate you on your new Quest 2 and we welcome you to our wonderful VR community! We are sad to hear that you are unable to connect to the Meta app, because we know how this has delayed your enjoyment of VR gaming. Did the suggestions @J40NYR provided help? Can you please confirm if you are trying to connect to the mobile app? 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @not.person we just wanted to follow up and see if you still need help? If so, please don't hesitate to reach out! We're here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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