The use button in Oculus Home does not work correctly. The laser pointer lights up blue, as if I'm pressing the use button, but at the same time, the Meta Quest 2 headset shows that my finger will not press the button. This button starts working in games and when the headset is turned off (I have the cancel/restart/turn off option)
Oh no @OMOH619! We don't like to hear you are having an issue with the Oculus home button. It's extremely important to have all of the buttons working properly so you can get the best experience with VR. Lets get that handled right away. Luckily, we have some troubleshooting steps that you can try if you haven't done so already.
To restart your device, click here. If that doesn't work for you, try a factory reset.
We've seen these troubleshooting steps help others in the past, so hopefully they offer the same courtesy to you. Please feel free to reach back out to us if you have any further questions or concerns. We are always here to help!
Thank you for being the best part of Meta!
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Hey there @OMOH619, we wanted to follow up with you to see if you still needed some help with your Quest 2 headset. Let us know; we are here to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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