Hey there, @GuppieMT! We recognize how dismaying seeing a red line on your display can be and how it might pull you away from the virtual world, so we want to do our best to get your VR gaming experience back on track! To start with, let's make sure we have a clear idea of the particulars of this issue. Please share the following details when you get a chance:
Does the issue happen in the Home environment or with 3rd-party software?
Does it happen right away or after longer sessions of use?
Has the product ever been dropped or neglected?
So we don't repeat any, what troubleshooting steps have you already tried?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello, hello, @GuppieMT! We're reaching back out to check in on that display issue you had been reporting earlier with your headset. If you still need assistance, please let us know and be sure to share those requested details from our last message for reference. We're eager to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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