cancel
Showing results for 
Search instead for 
Did you mean: 

Thoughts about Quest 3 Lenses

AuHunter78
Explorer

I purchased the Quest 3 headset and all of the accessories. Cost came to about $1000 U.S. Two days after using them, the right lens became blurry in the center. After close examination, I discovered a hair sized scratch. Why are the lenses made so cheap? Does having the pancake lenses make them more prone to scratching, as they are more exposed to the outside of the headset? I never experienced scratches on the Quest 2. Other than this lens issue, I was really satisfied with the performance, feel and immersion of the headset. Because of this issue, I returned the headset and all of the accessories. 

Let me know what your thoughts are on the lenses scratching so easily and what precautions everyone takes to avoid damage!

13 REPLIES 13

Hi there @AuHunter78, just stopping by again. Did you still need help regarding you cracked lens? If so, please let us know. We'd love to get you back on the right track! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MUDUR3
Honored Guest

Where can I buy quest 3 replacement lenses?
quest 3 both right and left lenses were drawn
Where can I buy quest 3 right and left lens replacement lenses?

Hey there, @MUDUR3! We'd be happy to help you with your lenses so you can have the most enjoyable VR experience! While we don't carry replacement lenses on their own, there are options for your VR headset itself. So we can best assist, please tell me a bit more about what you mean by your lenses being drawn. We look forward to hearing back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

We are just checking in regarding the lens situation. If you still need assistance, please contact us back so we can review this further. We appreciate your time, and have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?