cancel
Showing results for 
Search instead for 
Did you mean: 

Throwing away my quest in the trash, Meta Support sucks. And they are liars. -_-

SsjSora
Adventurer

So I'm throwing away my Quest. It's defective anyway. I was going to send it in for a replacement. But after with the horrible and HARSH treatment I got from Meta Quest support for two and a half months. It's just not worth dealing with these people. I'm sorry guys. It's not worth it. Your better off buying your self a Vive or a Index at this point.  I feel like I'm talking to a robot. I keep being lied to. They never respond to my request. They ignore my requests. I even threatened to file a claims court and take it to the news. I never got my controller back. Been waiting since April. I have never had this bad experience in my entire life. Once I get a job. I'm saving for a Vive. Screw Oculus. 🖕 you Meta. And your lack of support and your shady trade practices. I'm done. They don't even care if you have a mental illness or a disabilitiy to boot. I caught them in a lie on Twitter saying they would give a African American mother a new controller for her son. So I caught them in a lie. So there's probably some racial profiling going on here or something. I'm sick with Facebook and Zuckerburges LIES. I'm done. Hope you all enjoy your **bleep**ty units. I'm not giving them my money anymore. Zuckerburge and Oculus/Meta can go rott in the firery lots of hell. That's what this is. Hell. They gave me TWO MONTHS OF HELL! How can you IGNORE A CUSTOMER WITH A DISABILITIY? Seriously. -__- I demand an apology. This is going to the news. I'm sorry guys. I know it's just a controller but I don't have $70.00 to get a new one. Then logistics department PROMISED me almost 10 times they'd ship one out and never did. This should be illegal. Someone needs to sue Meta for pulling this crap. They even ignore you if you threaten them and play the SYMPATHY game.

21 REPLIES 21

See! Hang in there my friend I’m still waiting I should have some news tomorrow.

Shipping off my headset tomorrow.. it's my birthday today so it should be worth the wait. :3