08-18-2024
04:05 AM
- last edited on
08-19-2024
11:25 AM
by
TheAntiSocializ
So my oculus has been through a lot. But this problem started out of no where about 6 months ago. But all the problems I have are listed in the title. I have tried literally everything, factory reset, boot device, all of it. Please help I have no idea what to do
08-18-2024 06:26 AM
Hi @Dnyl_4444 have you tried the meta update tool that allows you to upgrade to the latest official software version?
Meta Quest software update | Meta Store
Or this, an alternative way to upgrade your system to a later version.
https://www.youtube.com/watch?v=YQqIDb9NERY&pp=ygUWdXBncmFkZSBxdWVzdCBzb2Z0d2FyZQ%3D%3D
08-18-2024 10:03 PM
Uh sorry but this won’t help.
08-18-2024 11:24 PM
You say “no command.” Does that mean you attempted to factory reset and were met with that screen and didn’t actually execute a factory reset?
08-19-2024 12:06 PM
Hey there, @Dnyl_4444!
We understand you are experiencing a range of issues with your Oculus device that has rendered it completely unplayable. Could you please send us a DM so we can do our best to assist you with this?
We understand that you have already tried the recommended troubleshooting steps.
To send us a private message:
Please remember, you must be signed into the community first to send us a private message.
We look forward to your DM, so we can explore further options!
Take care.
08-20-2024 11:49 AM
Hi @Dnyl_4444 !
Just checking in to see if you are still needing help with this issue, or have already contacted our Support Team?
We hope to hear from you soon!
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