03-28-2021 10:33 AM
I am new )24 hours) to Oculus Quest. I have used it with several games, including Top Golf with Pro Putt. I am having difficulty with Moss, however. I am able to turn the page with the hand controllers glowing, but whenever I press the Oculus button, a panel pops up stating that "No touch controls were detected." I have been unable to determine how to engage the touch controls so that they will be "detected."
Can anyone offer advice or pinpoint what I am doing wrong?
Thanks.
12-29-2021 10:47 AM
I have the same problem. I'm wondering if it is a setting in the Quest.
04-01-2022 07:23 PM
i have the same issue. any resolution. makes it difficult to take a picture of any problems i have when that message keeps popping up.
05-14-2022 01:14 PM
I am having the same problem as well. Would love to be able to access the menu in this game. My menu button works in all other games that I have tried it on.
01-10-2024 06:34 PM
Have you found a solution? I have the same problem and customer support has been 100% worthless
01-12-2024 11:56 AM
Hey there, @NastyHabit! We hate to hear that you're having trouble with your controllers. We know how important it is to make sure everything is working at 100% so you can fully enjoy your VR experience, and we would be more than happy to assist you with this issue!
So we can better understand how to assist you, could you please provide us with more information about what you're experiencing?
Please provide this information whenever you can!
01-16-2024 03:30 PM
We're just following up to see if you're still having this issue @NastyHabit, were you able to solve it? If you're still needing our help, feel free to reach out to us for some assistance! In order to send us a message through PM, select our name to get to our profile page and click "Send a Message" to privately message us! Remember, you must be signed into the community first to send us a private message.
11-14-2024 07:33 PM
I will answer for him because I am having the same problem. The answer is yes, it is only having this problem when I am playing the game. Moss.
12-27-2024 11:39 AM
I just got the Meta Quest 3 as a Christmas gift, and I'm also running into the "No touch controls were detected." error, when trying to play "Moss". 😕
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