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Tracking is not working

laurayoung.2022
Honored Guest

I have a Quest 2. When I start up the controllers vibrate and head tracking works. As soon as I pull the trigger on either controller the tracking circle jumps to the Center of the screen and I can’t move it. If I press a button the circle flashes blue. I can only turn it off by holding the power button.

Any suggestions?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey, @laurayoung.2022! Great news! We have the perfect article that should help resolve this issue you are having regarding tracking with your Meta Quest 2 controllers. Please click here to access the troubleshooting steps. 

If these steps weren't successful, please let us know so we can look into this further for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey @laurayoung.2022, we hope you are having a great day. Just wanted to reach out and see if you still needed any assistance with this.  Don't hesitate to reply back if you are still having problems with your controllers. 

 

We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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