cancel
Showing results for 
Search instead for 
Did you mean: 

Tracking jumps back and forth

Arjuna-Lad
Expert Protege

When I first turn headset on tracking is good. After 20 to 30 minutes my location jumps about a foot forward and backwards every few seconds. I've cleaned the lenses, rebooted, reset boundary.

1 ACCEPTED SOLUTION

Accepted Solutions

Arjuna-Lad
Expert Protege

It's quest 3. I ended up doing factory reset and that worked. 

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi there, which headset are you having tracking issues with?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Arjuna-Lad
Expert Protege

It's quest 3. I ended up doing factory reset and that worked. 

Hi @Arjuna-Lad! Thanks for the update! We're so glad to hear a reset got things back on track. Please feel free to reach out with any questions or concerns in the future, and we'll be glad to lend a hand! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?