cancel
Showing results for 
Search instead for 
Did you mean: 

Tracking lost on quest two left controller

caleb11122
Honored Guest

I got my oculus quest2 was fine at the beginning but this year it’s starting acting up the left controller lost all tracking and has been stuck in the same position need help try to factory resetting tried on pairing and pairing the controller tried replacing batteries tried cleaning out ports.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

hey @caleb11122! Thank you so much for reaching out to us. It seems you have done quite a bit of troubleshooting. We may need to look into warranty options. Due to the information that is needed, we will need to move this over to a private conversation. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We are looking forward to hearing from you. Have a great day! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi, @caleb11122! How's your day going? We just wanted to double-check and make sure you've been able to get your left controller working as normal. If you're still running into those tracking issues, don't hesitate to reach back out with a PM. We're here to help make sure you're all set! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?