10-20-2023 07:45 PM
Hello!👋
We have just experienced our first issue since owning the Oculus and it is a BIG one. The right controller shows up but then starts drifting off in random directions with my arm twisting around and then off. I tried using the hand tracking feature on one of the games to see if it is the controller or the headset and I can't tell which one... But I think it's the headset. When in hand tracking mode the tracking works for a minute or so then bad hand tracking errors pop up. I wasn't able to use my fingers or point only have a open palm or fist. What is wrong with this thing, I did the battery removal for 15 min, I did the recalibration in the settings, force restart, disconnect reconnect, unpair pair... All of the things and I am so mad that I have to flip a coin to get a controller or chuck the whole thing in the trash.
10-21-2023 06:57 AM
You might have a device that is interfering with the tracking of the controllers and the headset , if you Have a phone keep it out of sight, dvd players also tend to do this as well, anything with IR will interfere with tracking
11-27-2023 11:16 AM
Hey @WhatTheWhateverAndNik! I was just dropping by to see if you were still needing some help with your potential headset issues.
If so, I'd recommend reaching out to @MetaQuestSupport through PM for some further assistance
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