So i have a very specific problem with my right hands tracking ring. The entire left side of it just stopped working, leaving the controller to only work at certain angles. When i removed the cap of the ring and checked with a camera, the right side lit up while the left would only flicked for short moments before going dark again. Does anybody know how to repair the tracking ring?
Hi there, @J5TheProto. We understand how this must be affecting your gameplay. No worries; we're happy to help! So that we can gather some personal information from you, we ask that you PM us directly. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!
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Hi again @J5TheProto! We were just reaching out to see if you still need any help with your tracking ring issue; if so, please don't hesitate to reach out to us!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
I put my oculus quest 2 in stationary mode to watch a movie and it lost tracking because I turned the lights off so I hit continue without tracking them I took my headset off to go do something and forgot it was still on then when I came back so I could play a game the headset wouldn't track and the controllers would vibrate even tho I picked up the headset into a well lit area and it wouldn't track so now I'm stuck with my headset not tracking and 2 vibrating controllers
Hey there @HYdrxYT! We can see that you're having some issues with your tracking on your Quest 2 headset. In this situation, we would suggest a hard reboot on your headset by holding the Power button for around 30 seconds (until you hear the boot chime). Make sure that you're in a well lit room to avoid any tracking issues when it boots back up. Regarding your controllers, we would suggest unpairing and pairing them back to the headset.
If it still isn't working correctly after that, don't hesitate to select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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