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Trouble logging into the Meta Quest Link app

GamerBong
Honored Guest

i cant log in into the oculus pc app even tho i put the right email and password

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @GamerBong! We would love to take  a look into what is causing this issue for you. We always want our users to have the best VR experience possible. When was the last time you were able to log in to the desk top app?  Are you able to provide us with some screenshots of the errors you receive when attempting to log into the Desktop App for Meta. Have you attempted uninstalling and then re-installing the Desktop App for your Meta Quest device? Are you able to log into your account on any other platform, such as your phone or on the Meta website? Hope to hear back from you soon. 

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MetaQuestSupport
Community Manager
Community Manager

​​Hello @GamerBong. We're just checking back in with you to see if there's any updates on the issue you're experiencing and if you still needed assistance. We're still standing by to assist you with any further questions as well. Hope to hear from you soon.
 


 

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