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Trouble shooting

Webers1213
Honored Guest

My phone wants a 5 digit code to pair, but my oculus is showing an 8 digit/letter code. 
What can I do? 

1 REPLY 1

Choleni
MVP
MVP

Hi @Webers1213 🙂

try if you can give in that 8 digit/letter code on http://www.meta.com/device 

If that doesn't work send a PM @MetaQuestSupport and ask if they can help.

Click no their name to visit their profile page, then click on the "send message" button.

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