07-01-202405:42 AM - last edited on 07-02-202406:27 PM by BlueberrieSmoothie
So I decided to play on my og oculus quest yesterday and I loaded up arizona sunshine and played for a bit with some random people, when I closed the game I got this thing on my screen saying "use this code to connect your headset" even though it's already connected to my oculus account (that I was currently playing on less than 5 minutes ago) and now I can't use my headset with the serial number apparently being invalid,
it seems my account has been deleted and I had to make a new meta account hoping I can link it to my oculus account, but so far I have gotten nowhere, with the code on my VR screen and on my meta account asking for 2 different codes and I couldn't find out how to reactivate my oculus account or any support team to help.
So please help me get back on my oculus account so I can continue playing.
Hey there @BananaBoy133! We'd love to help you with your account access issues! If you were able to sign in to your previous account, it doesn't sound like your account was deleted. So that we can look into this further with you, please send us a PM with the code you're receiving, along with your original account's information!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Knock, knock! We wanted to check in with you, to learn what code you were receiving! Please send us a PM, or let us know if there's anything else we can help you with!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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